Personal Effectiveness

WSQ Develop Personal Effectiveness at Operations Level

Course Description

At the end of the programme, participants will be able to apply knowledge and life skills such as establishing personal goals and relating them to team goals, managing time effectively, maintain work-life balance, managing stress as well as personal finances to be effective at the workplace.

Course Outline

1. Set personal goals and align them to team goals
2. Identify one’s role and responsibilities and their contribution towards the achievement of team goals
3. Identify personal strengths and weaknesses, list the strategies to overcome weaknesses and describe how personal strengths can contribute towards the achievement of team goals
4. Plan and complete personal tasks to meet team goals
5. Recognise symptoms of and deal with stress to maintain work effectiveness
6. Identify work-life balance programs to maintain personal work-life balance
7. Identify one’s existing financial position using appropriate tools and describe how to manage such a position

Who Should Attend

A person with no supervisory responsibilities for others and who work under direction to perform a specific set of work activities. S/He exhibits personal mastery to stay resilient and adaptive in trying times while keeping relevant and aligned with organisational goals.

Course Reference Number: TGS-2011500997

Duration: 09.00AM-6.00PM (2 days)

WSQ Develop Personal Effectiveness at Supervisory Level

Learning Outcome

At the end of the programme, participants will be able to:

• Apply knowledge and life skills such as establishing personal goals and analysing them to relate to roles and responsibilities in the achievement of departmental goals
• Managing time effectively
• Maintaining work-life balance, as well as,
• Managing stress and personal finances to be effective at the workplace as a team leader or supervisor

Course Outline

1. Analyse personal goals and align them to departmental goals
2. Examine personal role and responsibilities and their contribution to departmental success
3. Examine personal strengths and weaknesses, apply strategies to overcome weaknesses and use personal strengths to contribute towards the achievement of department goals
4. Plan, organise and execute personal work activities to achieve departmental goals
5. Identify causes of stress that affect self and team and apply stress management techniques to deal with them
6. Support the implementation of work-life balance programmes to achieve organisational effectiveness
7. Establish one’s existing financial position using appropriate tools and explain how to manage such a position

Who Should Attend

This programme is targeted at front-line workers, staff in supervising roles or individuals in professional/talent positions with supervisory responsibilities and the self-employed who have to:

• Take responsibility for specific workplace resources usually related to an organisational sub-set of functions
• Exhibits personal mastery to stay resilient and adaptive in trying times while keeping relevant and aligned with organisational goals.

Course Reference Number: TGS-2011501002

Duration: 09.00AM-6.00PM (2 days)