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PEOPLE CHANGE MANAGEMENT

WSQ People Change Management

Formerly known as Facilitate Innovation and Lead Team Leaders to Implement Change

Learning Outcome

At the end of the course, learners will be able to:

  • Identify legal and ethical considerations relating to change management
  • Use organisational policies and procedures relating to the change management
  • Use relevant professional or industry codes of practice and standards relating to change management
  • Describe the key concepts, importance and characteristics of a learning organisation that supports the development of individuals within the team and work environment
  • Identify opportunities for growth or improvement based on current achievements
  • Support enterprising behaviour and risk taking among team leaders by modelling enterprising behaviours and rewarding innovation to encourage desired behaviours
  • Differentiate between the attributes of positive and negative risks
  • Apply theories and principles of change management
  • Assign roles and responsibilities to implement change strategies and processes
  • Work with team leaders to anticipate and plan for predictable consequences of change by applying systems thinking
  • Identify systems and behaviours that may support or limit implementation activities to facilitate implementation
  • Demonstrate empathy by acknowledging and addressing the feelings and perspectives of team leaders arising from the impact of change implementation to ensure individual needs are addressed
  • Identify competencies to help individuals and teams to respond positively to change
  • Keep abreast of change management systems and processes by subscribing to diverse learning channels and participating in peer discussion platforms to enhance own knowledge for workplace application
  • Analyse data and feedback from team leaders to establish trends and identify actions and resources required to ensure change processes generate required benefits
  • Develop and review systems to share learnings from change implementation processes to guide future actions for improvement

Course Outline

  1. Chapter 1: Innovation and Change
    • Introduction of change and innovation
    • Forces for change
    • Considerations Prior to Introduce Change
  2. Chapter 2: Foster an Innovative Change Culture
    • Create a learning organisation
    • Encourage a Culture of Innovation
    • Change Management Models
    • Collaborate with Stakeholders
    • Overcome Resistance to Change
    • Communicate plan for change implementation
  3. Chapter 3: Monitor and Evaluate Change
    • Monitor Change
    • Evaluate Change

Who Should Attend

The course applies to all sectors and targets change agents currently in management roles or aspiring leaders which include but not limited to Team Leaders, high potential Executives, Department Managers, Manager, Senior Managers, Assistant Directors and Deputy Directors.

    Course Reference Number: TGS-2019504486

    Duration: 09.00AM-6.00PM (2 days)

    Did you know?

    Why is Change Management Important to an Organisation?

    Change can occur in an organization in many ways – strategic, leadership, or technological changes. In recent years, companies are seeing change management play an important role during the implementation of new technology. Many people fear that as technology develops, it will take over the workplace. This often causes resistance to change in firms looking to implement new technology. By helping employees better understand change, you create a workplace that is more open-minded and open to change. Change management can help ease this tension and create a smooth process.

    Change management is a formal way of communicating with employees. It tells them why change is happening, what it will look like for them, and how it will ultimately benefit them in the end. Keeping employees informed from the start helps smooth the transition and shorten the time. Also, if employees are more open to change, they will be more engaged in the process of making it happen. When employees are more engaged, the transition can happen more quickly and ultimately save your organization time and resources.

    Demonstrate Initiative and Enterprising Behaviors

    If you are keen to explore how to foster greater initiative and enterprising behaviour within your team, consider participating in our Demonstrate Initative and Enterprising Behaviors facilitated class.

    Emotional Competence

    Emotional Competence is an important skill for our employees.  The courses in this module will empower learners with the techniques to be self aware as well as keys to cultivating a positive emotional climate at the workplace

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